MTM Link Member
An easier way to manage your rides is here: MTM Link!
App info
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App description
Android App Analysis and Review: MTM Link Member, Developed by MTM, Inc. Listed in Maps & navigation Category. Current Version Is 4000.8.0, Updated On 02/11/2025 . According to users reviews on Google Play: MTM Link Member. Achieved Over 172 thousand Installs. MTM Link Member Currently Has 5 thousand Reviews, Average Rating 4.3 Stars
MTM is excited to make it easier for health plan eligible members to manage their non-emergency transportation needs on their schedule. The app provides a convenient and easy to use alternative to calling MTM directly to get the information they need. Upon successfully signing up with the necessary health plan information, users will be able to take advantage of a number of features, including:i. Ability to manage their contact information
ii. View details about upcoming rides scheduled with MTM
iii. Cancel rides no longer needed
iv. Request New Rides
We are currently offering version 4000.8.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
Improvements and fixes.
Rate and review on Google Play store
Total number of ratings
Total number of active users rated for: MTM Link MemberTotal number of installs (*estimated)
Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.
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Recent Comments
Q. Janine Anderson
I've called multiple times about the same thing. I have basic functionality issues. I have to call when trying to enter a trip, several tries. I reach my destination it only approves the 1st leg of a round trip. The address should match with the GPS. I'm at that location,but it tells me I'm not. Repeat locations at that. Fix the app or just have people call in it's crazy. And I don't need to email yall for help. I've have at least 6 IT tickets pending
E T
Edit: my earlier review stated that this app was a buggy mess and went into detail why. There must have been a few updates because now it's "less buggy". I still have issues with it from time to time but it is now thankfully in a "mostly useable" state. I still have issues with the actual transportation service from time to time but when the app is buggy clearing the cache will actually help half the time.
Nolan Roberts
This isn't even a native app. Or at least it jumps back and forth so much from a special version of their website that it freezes all the time. There's too many glitches with the map service for the rides. It even asks me to log into another service all the time when I open the map. Overall I do not understand how it could have a 4.4 rating at the time of writing this.
Martha
Very poor service. I am visually impaired so I can't use the app or website. When I call, they force me to use their automated system which schedules public transportation. Then I have to call back and it automatically transfers me to an agent to have it switched to a cab. They always run behind schedule so I'm constantly late for my appointment.
Isaac Aleister
works at the bare minimum level and sometimes not even then. I'd suggest calling instead but that's just as bad. you can book rides (usually) on the app but don't try rescheduling or cancelling without calling before or after using the app to make sure it actually worked. ride tracking and contact info is rarely correct
Melanie Salsgiver (Mel)
The app does not always connect to the mainframe OS (operating system) for MTM and often I have to make a call after requesting a will call. Also, the phone number associated with the MTM service sends you to a dead end that tells you to contact your insurance company that does not have direct access to the MTM service OS. However, they did just update the app so hopefully it will communicate with the MTM system.
Creator Bethany
I give this app a complete 0 for how complicated it is with the errors. I used the app a long way before it updated and still had terrible service of when the drivers canceled at the last minute or just show up late, then I have to re-schedule. It's horrible, and this app needs to be updated to a better system! At least let the person know with notifications that the driver canceled or let us contact our driver at least. It just makes this whole experience in general stressful, do better.
Gabriel Kukull
Unable to cancel trips through the app, I've also previously been locked out of the app for no discernable reason; just had to wait a day or two to regain access. Otherwise, the app works great for those with phone call anxiety @me. Can make it to appointments on time without needing to worry if I or the company got scheduling right.