Baldia Shikayaat

Android App Analysis and Review: Baldia Shikayaat, Developed by PMDFC-IT. Listed in Productivity Category. Current Version Is 1.1.4, Updated On 17/05/2023 . According to users reviews on Google Play: Baldia Shikayaat. Achieved Over 13 thousand Installs. Baldia Shikayaat Currently Has 42 Reviews, Average Rating 2.8 Stars

Balida Shikiyaat is an android application developed by CyberVision in collaboration with PMDFC and MCs for the MC staff & citizens. Where citizens can lodge complaints and request RTI and Municipal Committee staff can respond to complaints registered by citizens.
It consists of the following features
• Complaint Registration and tracking.
• Citizens can check the status of the complaints
• Citizens can communicate with administrative body to reduce the distance and time barrier between citizens and administration.
• Citizens can create suggestions/petitions for improvement of city administration.
• Citizens will be able to provide his/her feedback
• Periodic updates on complaint progress for citizens through SMS and Email.
• Easily Accessible and Well-publicized.
• Simple to understand and use.
• Speedy, with established time limits for actions and keeping relevant officials and citizens informed on the progress.
• Maintaining the confidentiality of important data.
• Informative, highlight key information to improve service delivery
• Maintaining a log of actions taken on each case.

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