JB Hi-Fi Mobile

Manage your JB Hi-Fi Mobile plans

App info

Version :

12.0.37.78445

Category :

Tools

Update :

July 31, 2025

Installs :

208,762

Developer :

Telstra Limited

Content Rating :

Everyone

Get it on :

Download APK

App description

Android App Analysis and Review: JB Hi-Fi Mobile, Developed by Telstra Limited. Listed in Tools Category. Current Version Is 12.0.37.78445, Updated On 31/07/2025 . According to users reviews on Google Play: JB Hi-Fi Mobile. Achieved Over 209 thousand Installs. JB Hi-Fi Mobile Currently Has 68 Reviews, Average Rating 2.9 Stars

The JB Hi-Fi Mobile app, powered by Telstra, is the easiest way to manage your JB Hi-Fi Mobile services in one place. You can find information about your usage, payments and support.

Access helpful features with JB Hi-Fi Mobile app, including:
• Sign in securely with two-step verification
• View and manage your Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services
• Take your service overseas with International Roaming and Day Passes
• Filter scam text messages
• ‘Message us’ to contact a dedicated team of JB Hi-Fi Mobile experts for help and support
• Make payments securely, change payment methods, set up auto payments, request payment extensions and view current and past payments
• Update contact details in your ‘Profile’
• Track Telstra network outages
• 5G network access on eligible plans
• Pre-Paid SIM customers can recharge quickly, buy more data, check payment balance, track usage and recharge history

If you’re new here, simply download the app and sign in with the username you created when you registered your JB Hi-Fi Mobile service – then you’re good to go!

We are currently offering version 12.0.37.78445. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New

• Bug fixes & enhancements

Rate and review on Google Play store

2.9

68 total

5 41.2

4 4.4

3 4.4

2 2.9

1 47.1

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

Keaghan Busfield

Ridiculous app. I cannot log in to be able make a payment for my plan. Tried multiple different phones and same thing. "Something went wrong", "Can not display your account" and "Could not sign you in to your account, try again later". When trying to use the message for help via the app it will not progress past a white screen before showing an error.

Callum Mclaughlin

Iwas transferred over to jb hifi mobile from telstra and told I needed to download this app to pay my bills and see service information. after downloading I can't log onto my account to see all of this information. I spoke to customer support twice to try and resolve this, both times telling me a ticket was raised and they would get back to me to resolve the issue. About 2.5 months later,still unable to access the app, still haven't heard back from customer support, but still getting bills.

RAUL Luna

I just logged on to my account and it doesn't show the balanced amount on how much is left to pay for the phone. I go back to their store and ask them. Also they don't have slightest info when they'll receive newer Oppo Reno models coming out. One more thing I like add does this company have mobile phone insurance in if the phone starts to have problems they provide and place an order for a newer version.

Matt L

I have no idea what drove them to change a system that worked. This app has been nothing but problem after problem, to the point where after being with Telstra for over a decade I'll look to leave just so I don't have to deal with this thing. I have no idea how they can claim to be the market leaders in mobile, yet be this useless.

Jayden Reiher

can't reset password to pay my bill on this new service I didn't sign up for. verification codes aren't sending. have been having such problems with telstra for years. probably going to get another late fee from not being able to access a defective service.

Emma Foster

horrendous! the app NEVER works. cannot do anything! "sorry something went wrong" tried the contact us for help...guess what? "sorry something went wrong " the app is as functional as the service.

Adrian Briones

Fire your developers. The worst app, can't login. Was fixed then few weeks later, same error: can't display your account" I spend more time dealing with customer service every month resolving this reoccurring issue. UPDATE 13.5.25: still can't login, same error, bo resolution despite repeated escalated enquires with customer service. What a fail.

Harrison Osborne

useless. my phone was disconnected even after I paid my bill. I messaged using the app 4 days in a row and each time I was told that my phone would be activated in 2-24 hours. each time nothing happened. it's still not on as I write this and on request they refused to call me trash