LUUP
E-Scooter & E-Bike Share
App info
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App description
Android App Analysis and Review: LUUP, Developed by Luup, inc.. Listed in Maps & navigation Category. Current Version Is 1.115.0, Updated On 31/10/2025 . According to users reviews on Google Play: LUUP. Achieved Over 817 thousand Installs. LUUP Currently Has 13 thousand Reviews, Average Rating 4.7 Stars
Ride e-scooters/e-bikes at a discount!"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Utsunomiya, Kobe, Nagoya, Hiroshima, Sendai, Fukuoka, Kitakyushu and Hamamatsu! Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot!
FEATURES
1. No license required! You can ride an e-scooters if you are 16 years old or older!
You can ride an e-scooter after passing age verification and a traffic rules test.
2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.
3. Membership registration is free! You can start using it today!
You can use the service immediately after downloading.
4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.
5. High-density parking installation in our service areas
Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.
AREAS OF OPERATION *As of July 2024
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi areas)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Tochigi(Utsunomiya City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Hiroshima(Hiroshima City)
Miyagi(Sendai City)
Fukuoka(Fukuoka City, Kitakyushu City)
Shizuoka(Hamamtsu City)
Other areas and nationwide!
HOW TO USE LUUP
You can use LUUP in [4 steps]!
1. Find LUUP parkings around town
You can find parkings on the app's map
2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)
3. Start the ride to the destination
4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment
PRICE
Prices vary by city and region.
Rates for Tokyo, Osaka City: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee
Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee
*Currently, the same fee applies to both e-scooters and bicycles.
*Prices may differ in some areas. Please see the LUUP help page for details.
NOTES
- Credit card registration is required.
*The name "loop" is sometimes incorrectly used, but the correct name is "LUUP".
*"QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
We are currently offering version 1.115.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
Thank you for using LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.
In this update, we have made the following improvements
- Improved stability and usability, and fixed minor bugs
If you like the app, please help us rate it.
Thank you for your continued support of LUUP.
Rate and review on Google Play store
Total number of ratings
Total number of active users rated for: LUUPTotal number of installs (*estimated)
Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.
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Recent Comments
Ryan Clear
Initially I was blocked from downloading in the playstore while in Japan, but I found the SDK and downloaded the app. I thought the app was great, the most difficult part was no translation option for English, so I'd have to screen shot and use OCR with Google, the overall experience, cost and ease of use is superior - and to be honest, faster than taking JR or metro! Can't wait to use it again in November! Good job developers!!!
Kyle
Extremely slow UI even on fast WiFi on a 2023 flagship phone. The lag often results in failed bookings if a parking space or vehicle is available when you click to book but it gets taken by the time the app actually sends the booking request. If you're lucky enough to get the booking, half the time the vehicle is not at the parking lot.
Chris T.
Luup is a great idea but has 3 main issues : it's too expensive and the stations are often 'full' which means you can't park at your intended destination. Combine that with how slow traffic moves in Japan as they havent invented smart traffic lights yet (so you spend too much time waiting for red lights.) Youre almost always better off taking public transport.
Michael Martin
The app is available in English... except when it randomly isn't, like on the test to unlock escooters! (Use a second phone with camera translation, most of the questions are pretty obvious, there's also a guide you can read). Also if you try to leave feedback, I just chose random answers and hoped I wasn't reporting nonexistent damage I'd done. The pedal bikes are nice, pretty effortless to ride except on the steepest hills. Not sure I like the stand-up scooters much, those tiny wheels!
Max Filonov
If it works, the service is very convenient and great to use. No matter what I did though, when trying to start a ride on my Google Pixel 8 pro, it was extremely buggy, took forever to load every single step and sometimes even didn't load at all.
Jake (Jake26)
Should be a great app but keeps saying I'm not in the region. I contacted services and they said uninstall and do loads of things. It works for 5 minutes then stops again, useless sadly as they would be great to use in Japan!
Benjamin Whitwell
Bookings fail. Often book a luup only to find theres no vehicles at the spot. App glitchy and slow. No option to cancel subscription in the app. No customer support
SomaZ meister
Lost 200 yen due to an issue with the vehicle. Support apologized but refused to refund the money. It's such a small amount of money, was it really worth the 1 star review? Hope so, cause that's what you're getting :)