AW Touchpoint
AW Touchpoint mobile app is a component of our comprehensive telehealth solution
App info
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App description
Android App Analysis and Review: AW Touchpoint, Developed by American Well. Listed in Medical Category. Current Version Is 25.3.0, Updated On 09/07/2025 . According to users reviews on Google Play: AW Touchpoint. Achieved Over 203 thousand Installs. AW Touchpoint Currently Has 4 thousand Reviews, Average Rating 4.4 Stars
Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device.For Patients:
No more driving to the doctor or sitting in waiting rooms. With Amwell Touchpoint, you can connect with your medical providers to help you feel better faster.
Your provider will send a request to connect with you for a video consultation. You simply tap your invitation link to go straight into your video call with the Touchpoint app. No login is required for users accessing this video call functionality.
For Providers:
For providers with a health system login, Amwell Touchpoint app provides the ability to:
* Launch secure, HIPAA-compliant video consultations using Amwell Connect
* Receive automated notifications when new cases are assigned
* Review case details and the patient’s medical history
The Amwell Touchpoint mobile app is a component of our comprehensive telehealth suite that enables:
* Video calling, including both simple SMS/email guest invites to patients at home as well as controlling video endpoints within the hospital.
* Coordination across multiple point-of-care locations and service lines with secure messaging and case workflow
* Automation of alerts and escalations
* Integration with EHR and IT systems to minimize disruptions to workflow
* Act as a video and phone dialer with Epic Haiku/Canto.
* Active monitoring of point-of-care devices
We are currently offering version 25.3.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
- Minor bug fixes and improvements
Recent Comments
Danny Marcano
worked pretty good with mild interruptions about 4 or 5 times during a 30 min appt. could been my internet, or the docs, seemed to be at her home. Overall worked well for my visit. You can do a few things prior to your appt. to help ensure connectivity. Run internet speed tests in different spots so you know the fastest spots. If using WiFi get closer to the router, choose a 5G WiFi connection if possible. Restart your modem/router frees up RAM, turn off streaming devices during appt. :)
Amy
Works great. Just be sure to undo all the permissions when it's not in use bc I've found it may seem to stay on like watching you hehe, sorta creepy. All I know is my battery wore down super fast after i installed it & that issue stopped once I blocked the camera, microphone & whatever other permissions it uses. I just use the automatic prompts to turn all permissions back on once I open the app for use. Then shut them off again when done. No more suspicious battery draining.
Loretta Solomon
Wow!! What a time saver!!!! The app worked really well. The Dr. & I were able to communicate w/each other well. Initially my Android phone didn't support the call. I had 2 min to download the AWTouchpoint app & get to the appropriate place in the app for my appt. I was pleasantly surprised that I was successfully able to do so. If you're doing virtual for the first time, be sure the Dr.'s office gives you the app name & link ahead of time (perhaps day before appt) to avoid last min scramble.
Lefkoful
Works fine for it's purpose. I was able to have my appointment. However the app is a power hog. And likes to start itself up in the background upon startup. Does not need to do this. Feels partially invasive. Definitely keep this uninstalled until you have an appointment. Uninstall it right after.
Jules Corey
DON'T DOWNLOAD WILL MESS YOUR PHONE UP!!!!! I regret not listening to the 1st reviewer!!! Right after the 1st download it didn't work at all after 3 links dr just called, then it continuously ran in the background for nothing, apps started crashing, phone freezing up, different screens started popping up....gee I wonder the true nature of this app
Anthony Ptak
On in background always? One doctor visit and the app has been running in background ever since. What is the purpose of this? Should disconnect without having to disengage the aoovor removing it from the phone. Otherwise the ux is pleasant. But nothing can compensate for the running in background bs. Doctor insisted on reinstall and this app is definitely spyware. I don't know of any reason why it's running 24 hours a day. Remove this. How did it get into the app store? Killed Battery!
Michael
My doctor could not see my video on my Samsung Galaxy A32 5G phone despite all permissions given and a strong 5G connection. When testing the connection the app freezes on step 4 with a blank screen. Testing on an older phone using the same network seems to work okay except that when it asks if I can see myself I only see the image from the rear camera and there is no option during testing to switch to the front camera (don't know if there is an option for that when actually in a video).
Valeri Jones
Occasional dropout, but never disconnected. Be patient with each other because there's bound to be a 3 to 4 second lag. About on par with FB Messenger video calls. If both parties have high-speed internet (like fiber optic), it might be better.