Lively Link
Providing care can be overwhelming. Lively Link can help with that.
App info
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App description
Android App Analysis and Review: Lively Link, Developed by Best Buy Health, Inc. Listed in Lifestyle Category. Current Version Is 6.7.0, Updated On 04/09/2025 . According to users reviews on Google Play: Lively Link. Achieved Over 114 thousand Installs. Lively Link Currently Has 2 thousand Reviews, Average Rating 3.0 Stars
Lively Link, a free app, keeps you informed about the health and safety of loved ones who are subscribed to lively Health and Safety Services.Link can provide peace of mind by sharing timely updates about your loved one. You can check in with them when you want, from anywhere, without disturbing them – helping them maintain the independent life they love.
Exclusive features help them stay independent and you feel reassured
Once you accept the invite from your loved one and successfully set up Link, you’re able to access the following features:
Receive Emergency Alerts
Link will send you notifications for selected actions including when Urgent Response is utilized, allowing you to make decisions quickly and follow up without delay.
Retrieve Location
When the locator permissions are on you will see your loved one’s location on a map and receive updates if they change location. These general updates happen approximately every 20 minutes.
In an emergency, First Responders get location updates every 30 seconds.
Check Activities
Based on information in the Personal Profile, see if appointments are being kept and receive other reports about their activities.
Check Device Status
Get peace of mind knowing your loved one always has access to a professional in the event of an emergency. Link will let you know the device Battery Status. You’ll also be notified when the battery is low so you can remind them to recharge or replace the battery and stay connected.
Get Articles to Help You Support Your Loved One
Resource center featuring helpful articles, advice and tips for seniors and their loved ones.
Personalization
The Link team cares that the app is tailored to you. That’s why there are settings allowing you to choose which notifications you receive, add a picture of your loved one and even save their phone number – so you can call them directly from the app.
Technical Help
Find answers to common questions in our FAQs. For additional assistance, tap ‘Contact Us’ from Link or call (800) 733-6632.
We are currently offering version 6.7.0. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
What's New
Bug Fixes and Performance Enhancements

Recent Comments
Keith Johnson
Oct 5. I just installed the Oct 3, 2023 update, v. 6.4.0, and the app does not work anymore. It immediately crashes and closes. I cleared the data and reinstalled. Still no good. FIX THIS! ..... Edit, Oct 6. Installed v6.4.1 dated Oct 5, everything works again. Thanks! PS, map locations are inaccurate, usually shows my loved one 100 feet down the street in a parking lot instead of at home.
barbara gulla
For the most part, the app works fine. The issue I keep having is with the location portion. It stops working accurately for a week or longer at a time. When I click on "view on map," it will show her as being at addresses several miles away, sometimes even in the next town over, but on the main screen, it says she is at home.
A Google user
Update 01/25/19 Keeps freezing upon opening, extremely slow once I get it going. The device status is isn't accurate at first, then corrects. I don't know if an update to correct some bugs created more, or what. Hope this will be fixed soon. i have uninstalled and reinstalled as well... It always errors out when I go to view, so I have to refresh everytime. I have to wait twice for location update. Other than that, it's ok.
A Google user
For several months now, i have been unable to use the app to follow my mom who uses a Great Call button. After my phone was updated last night, I thought I would try again. Nope. Still does the same thing. I get a continuous pop up notification that says Great Call Link keeps stopping. I can't do anything else in my phone because this keeps popping up. I had to uninstall the app again. This is a safety issue now because i can't keep track of my mom and that is the whole idea behind Great Call!
A Google user
This APP worked great on my HTC phone. Now, I have a Samsung S9+ and the APP no longer works. Spoke to customer support and they assisted as best the can to no avail. So, now what? The issue was pushed back to me to resolve. I would have thought any APP issue would have had an appropriate response so as not to leave customers in a 'MONITORING' black hole. What an inconvenience for those remote monitoring family or friends.
A Google user
Greatcall needs to get new developers to work on this app. From the app to the device it's a complete joke. Extremely unreliable and it only works a small percentage of time. If you care about the person who uses it, save your money and look at a different company. The last update was done almost 6 months ago and it's been nothing but problems over the past several years. Instead of asking each customer with the same problem to send you an email, how about you fix it.
Lisa Kiscadden
App does not work. Does not give timely updates on map location. Most times it takes several minutes to update. Also hourly update on activities no longer works. Very difficult to keep track of a loved one with dimensia who still wonders out on their own. Not at all what we were promised with this service. Also sometimes gives false locations which scares us. This app certainly did not give us peace of mind.Customer can also be a nightmare to correct app issues.
A Google user
Frequent Crashes Using the old version of android (oreo), the app was acceptable. The header rarely gave correct information (at home, out and about. church etc) but the map was ok and updated randomly every 1 to 20 minutes as noted in the app. Push notifications never worked. However, with android pie the app crashes immediately upon start. Clearing caches and reinstalls do nothing.