Incident IQ

Incident IQ is a help ticket platform designed especially for K-12.

App info

Version :

3.9.6

Category :

Productivity

Update :

May 28, 2025

Installs :

13,549

Developer :

Incident IQ

Requires Android :

Android 5.0+

Content Rating :

Everyone

Get it on :

Download APK

App description

Android App Analysis and Review: Incident IQ, Developed by Incident IQ. Listed in Productivity Category. Current Version Is 3.9.6, Updated On 28/05/2025 . According to users reviews on Google Play: Incident IQ. Achieved Over 14 thousand Installs. Incident IQ Currently Has 50 Reviews, Average Rating 3.0 Stars

Incident IQ is a help ticket platform designed especially for K-12. It’s built with powerful capabilities for IT, asset, and facility management, scalable for any school size and budget.

Incident IQ users can now enjoy the power of Incident IQ on the go. Teachers can submit help tickets with ease. IT support staff can efficiently work tickets for quick resolution as well as check in and out assets by scanning devices using Incident IQ Mobile’s new asset management feature.

**Note: An Incident IQ account is required to access app.**

We are currently offering version 3.9.6. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New

Changes to comply with the Android Photo and Video Permissions policy.
Other bugfixes and enhancements.

Rate and review on Google Play store

3.0

50 total

5 28.0

4 14.0

3 16.0

2 18.0

1 24.0

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

Preston Davis

Not intuitive or useful at all. I used to have fresh service and it had a much better app plus awesome widgets. This is really simple version of the incidentiq website. The events portion is also basically unusable. When I've submitted complaints or asked for features, I've been told to just use the web version but I constantly travel and am not usually on my laptop. The whole point of the app is to be more mobile.

Derek McKee

The app is pretty straight forward and simple, but at times, it feels like a lot a navigating to work tickets. My biggest gripe is the lack of formatting when displaying replies and responses. The text all blends together even if there are spaces between paragraphs or other information that is present in the web portal. Still very handy when want to check tickets on the go without needing to break out the work laptop.

Michael Zelnick (GallopingCow)

Buggy mess, but that's not entirely the fault of the app. I have the same issues with the service everywhere else. Search might as well not exist in any form. Not able to search for assets by model. Not able to search by keywords in tickets. Adding actions to one ticket in the app gets duplicated to completely unrelated tickets. Incident IQ is absolutely the most frustrating part of my job now, and it's not even providing the additional insights we wanted due to poor initial setup (our fault).

Krista Haehn

As an Agent the app is good for on the go look up a ticket. Hey! can you look at this ticket #. It would be nice to be able to add Tags to tickets and to be able to add it to columns to sort since I work from hundreds of tickets. If you already have your views created it makes it easier to work from the app.

William Gibson

This app needs significant further development to be in line with the capability of the web interface. See: Private community feature requests. My most frustrating limitation is complete lack of visibility of ticket followers. Second is no "details" show in ticket list view.

Erik Holland

This app would be so much nicer if it would keep me logged in. Then when I try to login with my district sign in, it just reloads the sign in page. Only way I can get it to work is when I uninstall the app and reinstall it.

Josiah Laturnus

You should take the app down and not relaunch it until it has something on a Chrome tab. In so far, it is nothing but a downgrade in speed, ability, and stability vs. using iiQ on a mobile Chrome tab.

Cynthia Medina

The notifications do not work. They are so important when I am working out in the field. It says you have to manage them on the web. I have turned on all notifications on the web for mobile. Still nothing.