FlySmart
A mobile app by the Civil Aviation Authority of Malaysia (CAAM)
App info
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App description
Android App Analysis and Review: FlySmart, Developed by FlySmart mobile application. Listed in Travel & local Category. Current Version Is v6q, Updated On 31/10/2025 . According to users reviews on Google Play: FlySmart. Achieved Over 54 thousand Installs. FlySmart Currently Has 71 Reviews, Average Rating 4.0 Stars
With the FlySmart app, your travel rights are always just a tap away.FlySmart is a consumer-focused initiative under the Civil Aviation Authority of Malaysia (CAAM), helping travellers understand and exercise their travel rights through the FlySmart mobile app. Create an account easily with your e-mail address, name and phone number**, and enjoy peace of mind knowing that your rights protection is always within reach.*
Through the FlySmart app, you can lodge complaints* to CAAM concerning any flight-related issues during your trip. When you submit your complaint case, you can support it by instantly snapping photos and attaching documents as evidence. You will then receive notifications as your complaint case progresses from submission to resolution, and the Case History feature lets you track every update in real time.
The app also provides direct links to airline and airport performance dashboards on the CAAM website, where you can view on-time performance, delays, and cancellations to help you make more informed travel choices.*
Download and install the FlySmart mobile app today, and travel smart with FlySmart!
*An internet connection is required at all times
**Your personal data will solely be used for CAAM’s complaints management only.
**Please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/
We are currently offering last version updated 31/10/2025 . This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover you can download without registration and no login required.
We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.
It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.
Recent Comments
Anthony I
I do wonder where the high ratings are coming from when this app, designed to help, assist and protect flyers, is in fact a mere accessory by MAVCOM. As a victim of failed airline Myairline, they supposedly self claimed to have helped more than 4,000 flyers got back their refund, pretty much told me: sorry, there's nothing we do. This is just a facade that looks helpful to us, but please, as the reviews here suggest, don't have high hopes on them.
Y Ting Wen
I will give no star if can do so. Don't think the app is helpful. WASTE TIME!! My luggage is in good condition before check-in and lost the luggage support at the bottom when claimed my bag. Raised complaint through this app because I only realised it when reached home. The authority filed the ticket but requested to submit the damaged luggage receipt. Well, ask yourself this questions. WILL YOU KEEP YOUR PURCHASE RECEIPT IF IT IS 2 YEARS BACK?? It is impossible for me to show proof of purchase.
awgzack68
Apps crash, how it can be useful to traveller. Clik know your rights a to z , app crash. This apps is Hangat-hangat TAHI AYAM.
Soon Hee Oh
Unable to make any complaints via this App. Keep getting "Something Error" message. Disappointed with the App and claimed by respective CAAM.
A Google user
worst app. No use of making a complaint. They just move it to case closed. I generally don't rate apps , annoyed by their behavior im taking time now to put this comment. waste of my time
Alexendar kwok
Very useful app feature and it's easy for complaint submission. Strongly recommended
A Google user
very slow app...cannot sign up...
A Google user
Complaint in limbo. Submitted 27 August and still no case number or status assigned.