JustAnswer: Ask for help, 24/7

JustAnswer: Ask for help, 24/7

Ask questions anytime, anywhere. Chat with doctors, lawyers, vets & more.

App info


2.3.4
October 21, 2025
Android 7.0+
Everyone
Get JustAnswer: Ask for help, 24/7 for Free on Google Play

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App description


Android App Analysis and Review: JustAnswer: Ask for help, 24/7, Developed by JustAnswer, LLC. Listed in Lifestyle Category. Current Version Is 2.3.4, Updated On 21/10/2025 . According to users reviews on Google Play: JustAnswer: Ask for help, 24/7. Achieved Over 851 thousand Installs. JustAnswer: Ask for help, 24/7 Currently Has 10 thousand Reviews, Average Rating 3.9 Stars

Get an expert answer to every question—right on your phone with the JustAnswer app. Chat with 12,000+ verified Experts on demand, 24/7. Since 2003, we've helped more than 10 million people get instant access to professional help.   

APP FEATURES

- Ask questions in 700+ professional specialties including legal, medical, pet care & more.
- Get 2 free phone calls to Experts a month—a $50+ value!
- Save your favorite Experts so you can ask questions again and again.
- Get notified the instant an Expert replies to your question.

Rated 4.1/5 by customers on TrustPilot: https://www.trustpilot.com/review/www.justanswer.com 

HOW IT WORKS

Ask as many questions as you want with a monthly membership:

Step 1—Tell us your situation. Ask any question, 24/7. Chat with Experts like lawyers, doctors, veterinarians, mechanics, computer techs, electricians, plumbers, tax accountants, and more.

Step 2—We’ll connect you in minutes with the best Expert for your question.

Step 3—Talk, text, or chat till you have your answer. Members get unlimited conversations, 24/7, so you’ll always have an Expert ready to help.

ASK TRUSTED PROFESSIONALS

JustAnswer connects you with real Experts, so you can feel confident in the answers you get. Every Expert on JustAnswer is vetted through a Multi-Step Expert Quality Process, including license verification and peer reviews.

Experts join JustAnswer from some of the world’s most trusted institutions, including Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, Christie’s appraisers, UC Davis vets.

CONVENIENT ONLINE HELP

Discuss your individual situation with an Expert who specializes in your topic, 24/7.

LAW: Lawyers specializing in immigration law, family law, employment law, real estate law, criminal law, landlord-tenant law, education law, IP law, estate law, personal injury law, traffic law, and more.

HEALTH: Doctors and specialists for OB-GYN, dermatology, neurology, urology, pediatrics, dental health, eye health, cardiology, oncology, mental health counseling, and general wellness.

PETS: Vet care for all pets, big or small, including dogs, cats, birds, reptiles, horses, rabbits, fish, rodents, exotic pets, and farm animals.

TECH: Support for computers, laptops, mobile phones, email, Microsoft Office, printers, WiFi networking, TVs, and consumer electronics.

CARS: Most domestic and foreign car brands, motorcycles, trucks, RVs, heavy equipment, and even boats.

HOME IMPROVEMENT: Appliance, heating, ventilation, air conditioning, plumbing, electrical, pool and spa, landscaping, home renovation, and general maintenance.

AND MORE: Appraisals, small business help, tax advisory, relationship counseling, job counseling, firearms, and dream interpretation.

CONTACT US 

If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-941-1229 so we can help resolve your concerns.

Use our live chat for an instant response:
https://www.justanswer.com/help/contact-us
We are currently offering version 2.3.4. This is our latest, most optimized version. It is suitable for many different devices. Free download directly apk from the Google Play Store or other versions we're hosting. Moreover, you can download without registration and no login required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New


Bug fix & minor improvements.

Rate and review on Google Play store


3.9
9,823 total
5 65.6
4 8.4
3 2.2
2 1.8
1 21.9

Total number of ratings

Total number of active users rated for: JustAnswer: Ask for help, 24/7

Total number of installs (*estimated)

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments

user
Katie Wilson

Fees are very deceptive. Canceled that first day. I was having issues with my email and the "expert" they gave me was no help. The expert kept saying log into your email and I kept saying I can't it's deactivated. We went thru this 3 times before I gave up and realized he was no help. Still got charge $56 for maybe 10 minutes of use. Customer service was no help either trying to deal with their membership cancelation. I ended up having to cancel my debit card. Sketchy all around.

user
Jennifer Alonso

Do NOT give them your credit card! I too felt the upfront fee was deceptive, but I dealt with it. I tried to use the service as much as I could to get my monies worth, but after a few days I canceled. if the story ended there this might be a 3 star review. I canceled May 20 and got a text and emailing confirming. ao imagine my surprise when my card was charged again on June 17th! An hour later and they still refused to refund me and I had to call and cancel my card.

user
Kat

SCAM! DO NOT GET SUCKED IN! I was told it would just be a $1 fee for a question, and they told me it was no commitment and I wouldn't be charged more. Well I just discovered a $60 charge on my credit card bill. When I asked they said it's a membership fee and it's set to renew today! Thankfully I caught it before it renewed or it'd be another $60! Super sketch business. I never got a single email or anything telling me I was in this plan. It's a scam! They will enroll you without your knowledge

user
A Google user

FRAUD! SCAM!! I provided my bank details for a one-time charge ($5) due to the one time I used the service, but after that, they start charging me montly WITHOUT even sending me a notification. I asked for a refund since I DO NOT INTEND TO USE their services on the month ahead, it was denied. They're also refusing to pay back the difference between the fee that they charged incorrectly. I paid $60, but the email said the monthly fee is $46. Just Answer is THE WORST COMPANY I have ever used.

user
Josh Ainardi

Deceiving, don't pay for the service. Got charged a whole month for only using this for a couple of hours and canceling my subscription that I didn't sign up for. Not what I was looking for. $5 joining fee that I was told about and a $46 monthly fee that was hidden because the message cut off while in the chat window and was not clearly posted on the payment screen. Don't waste your money. Refusing to refund my money.

user
tatataro

The people on here respond quickly and do seem certified. As other people said, JustAnswer lures you in with a $1 fee and then charge an additional $34; however, I immediately noticed this and canceled my subscription within 10 minutes. I emailed asking for the $34 membership fee to be refunded, expecting it to be a few days before I even got a response, but literally 5 minutes later I got an email back saying that the $34 transaction was canceled and would be refunded.

user
imouse1

Doesn't support HTTPS so it's unsecured--which I get to read any time I switch between pages. App is still hot garbage and canned customer service response is to keep reinstalling it and to use a computer. Have to try to reset my password everytime I login, but even if I'm successful I'll have to do it again. Doesn't matter, still can't access the service except by text message prompts. $150 for 8 total questions ranging from hot garbage to semi-useful. It's the MoviePass of questions.

user
Mellissa Spindlow

Should have read more reviews. My fault for that. But the shady marketing is on them. I joined with the $5 join fee and understood there was a monthly charge after the trial. They charged the $5 join fee and $46 membership fee within an hour of each other. When I reached out to rectify this, I was sent a link to the checkout page that shows the fine print at the bottom that says it will be charged at the same time. Even the wording of that is misleading though. Anyway, steer clear.